Reference

How hj999 Handles Your Personal Information

This Privacy Policy sets out what data hj999 collects when you open an account, make a deposit via bKash, Nagad or Rocket, or contact our support team.

Account data protectedbKash, Nagad, Rocket payment details handled securelyNo data sold to third partiesYou can request your data any timeContact support to update your records

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Data We Collect From Your Account Activity

hj999 Service availability depends on eligible regions and local law. Users should check local rules before opening an account.

When you register, we collect your name, email address, mobile number and the payment method you use — whether that is bKash, Nagad or Rocket. We also log your device type, browser session and the IP address connected at login. This helps us confirm your account

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is being accessed by you, not someone else. When you make a deposit or request a withdrawal, your wallet reference number and transaction timestamp are recorded so we can trace any payment issue quickly. We do not store your full bKash PIN, Nagad PIN or Rocket
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PIN — those stay between you and your wallet provider. Cookies on our site track your session state so you stay logged in across pages without re-entering credentials. We use that session data only for account functionality, not for advertising profiles. If you contact our support
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team by live chat or email, the conversation is stored so follow-up agents have the full context. Your data is held for as long as your account remains active, and for a reasonable period after closure as required by our internal retention schedule. Availability of our
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platform and the processing of your personal data both depend on local law and eligible regions.

Service availability depends on eligible regions and local law. Users should check local rules before opening an account.

REACH OUR PRIVACY TEAM

Contact Us About Your Data

If you want to review, correct or delete the personal data we hold on your account, our support team is the right starting point. Send a request through live chat, email or our on-site contact form — include your registered mobile number so we can verify your identity before making any changes.

HOW WE PROTECT YOUR ACCOUNT

Data Security and Your Rights Explained

Your account data sits behind SSL encryption on every connection — whether you are on a mobile browser in Dhaka or on desktop. We apply access controls so only authorised staff can view account records, and only when a specific task requires it. You have the right to ask what data we hold, request a correction if something is wrong, and ask us to close your account and schedule deletion of your records.

SSL Encryption

Every page on hj999 runs over an encrypted connection. Your login credentials, bKash reference numbers and Nagad transaction data are transmitted securely and never in plain text.

Cookie Control

We use session cookies to keep you logged in and functional cookies to remember your preferred language. We do not use third-party advertising cookies. You can clear cookies through your browser settings at any time.

Data Retention

Active account data is kept while your account is open. After closure, records are retained for a defined period for dispute resolution, then scheduled for deletion per our internal policy.

Your Access Rights

You can request a copy of your personal data, ask us to correct inaccurate details, or request account closure and data removal. Reach us via live chat or email with your registered mobile number ready for identity verification.

Common Questions About Your Privacy on hj999

These are the privacy questions we hear most from account holders in Bangladesh. If your question is not covered here, start a live chat from your account page and our team will respond with specifics relevant to your situation.

We collect your name, mobile number, email address and your chosen payment method — bKash, Nagad or Rocket. Device type and login IP are also logged for account security purposes.

No. We never store your bKash PIN, Nagad PIN or Rocket PIN. Those credentials remain between you and your mobile wallet provider. We only record the transaction reference and timestamp.

Yes. Contact our support team via live chat or email with your registered mobile number. After we verify your identity, we will provide a summary of the personal data linked to your account.

Submit a data deletion request through live chat or the on-site contact form. Select the Privacy category. We will verify your identity, close the account and schedule data removal in line with our retention policy.

We do not sell your data. We may share it with payment processors like bKash or Nagad only as needed to complete a transaction, and with technical partners who operate under strict data agreements.

After closure, your records are retained for a defined period to handle any outstanding disputes or regulatory requirements, then scheduled for deletion. You can ask for specifics via our support team.

Reference

Privacy Policy

Service availability depends on eligible regions and local law. Users should check local rules before opening an account.

Access may be available only where local law permits.

InfoLegal InfoAbout Us AccountRegister

How hj999 Handles Your Personal Information

Contact Us About Your Data

Data Security and Your Rights Explained

SSL Encryption

Cookie Control

Data Retention

Your Access Rights

Common Questions About Your Privacy on hj999

01 What personal data does hj999 collect when I open an account?

02 Does hj999 store my bKash or Nagad PIN?

03 Can I request a copy of the data hj999 holds on me?

04 How do I ask hj999 to delete my account data?

05 Does hj999 share my data with other companies?

06 What happens to my data if I close my account?

Privacy Policy

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